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Terms and Conditions

Terms & Conditions:


  • We accept Bank Transfer.
  • Cash and Card payments accepted only on collection of boiler.


  • The boiler comes with 2 years warranty.
  • The boiler warranty starts from the date of purchase.
  • Warranty covers any manufacturing faults/defects within the boiler within 2 years from the start of warranty.


  • Orders placed and paid before 1pm (working day) will be delivered in 1-2 working days (Next Day Delivery) or 3-5 working days (Standard Delivery).
  • Boilers are delivered on a pallet and signature is required at the time of delivery.
  • Delivery is between 9am-5pm (working day).
  • For timed, Saturday or special delivery contact us on 01628 636 099.

Returns & Refund policy:

  • Boilers can be returned within 30 days from the date of purchased for refund less shipping.
  • We can arrange delivery for return of boiler/boilers, delivery charges start from £100+VAT.
  • Refund will be subject to inspection and 20% re-stocking charge may apply.
  • Boilers returned damaged or in un-sellable condition cannot be refunded.